Terms of Use

  1. Introduction

    This website is operated by TextFromToSpeech. The terms “we”, “us”, and “our” refer to TextFromToSpeech. The use of our website is subject to the following terms and conditions of use, as amended from time to time (the “Terms”). The Terms are to be read together by you with any terms, conditions or disclaimers provided in the pages of our website. Please review the Terms carefully. The Terms apply to all users of our website, including without limitation, users who are browsers, customers, merchants, vendors and/or contributors of content. If you access and use this website, you accept and agree to be bound by and comply with the Terms and our Privacy Policy. If you do not agree to the Terms or our Privacy Policy, you are not authorized to access our website, use any of our website’s services or pay on our website.

  2. Use of our Website

    You agree to use our website for legitimate purposes and not for any illegal or unauthorized purpose, including without limitation, in violation of any intellectual property or privacy law. By agreeing to the Terms, you represent and warrant that you are at least the age of majority in your state or province of residence and are legally capable of entering into a binding contract.

    You agree to not use our website to conduct any activity that would constitute a civil or criminal offence or violate any law. You agree not to attempt to interfere with our website’s network or security features or to gain unauthorized access to our systems.

    You agree to provide us with accurate personal information, such as your email address, and other contact details in order to complete your order or contact you as needed. You agree to promptly update your account and information. You authorize us to collect and use this information to contact you in accordance with our Privacy Policy.

  3. General Conditions

    We reserve the right to refuse service to anyone, at any time, for any reason. We reserve the right to make any modifications to the website, including terminating, changing, suspending or discontinuing any aspect of the website at any time, without notice. We may impose additional rules or limits on the use of our website. You agree to review the Terms regularly and your continued access or use of our website will mean that you agree to any changes.

    You agree that we will not be liable to you or any third party for any modification, suspension or discontinuance of our website or for any service, content, feature or product offered through our website.

  4. Products or Services

    We may, in our sole discretion, limit the sales of our products or services to any person, household, geographic region or jurisdiction.

    Prices for our services are subject to change, without notice. Unless otherwise indicated, prices displayed on our website are quoted in United States dollars.

    We reserve the right, in our sole discretion, to refuse orders, including without limitation, orders that appear to be placed by distributors or resellers. If we believe that you have made a false or fraudulent order, we will be entitled to cancel the order and inform the relevant authorities.

  5. Links to Third-Party Websites

    Links from or to websites outside our website are meant for convenience only. We do not review, endorse, approve or control, and are not responsible for any sites linked from or to our website, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and we will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only and we are not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.

  6. User Comments, Feedback, and Other Submissions

    You acknowledge that you are responsible for the information, profiles, opinions, messages, comments and any other content (collectively, the “Content”) that you post, distribute or share on or through our website or services available in connection with our website. You further acknowledge that you have full responsibility for the Content, including but limited to, with respect to its legality, and its trademark, copyright and other intellectual property ownership.

    You agree that any Content submitted by you in response to a request by us for a specific submission may be edited, adapted, modified, recreated, published, or distributed by us. You further agree that we are under no obligation to maintain any Content in confidence, to pay compensation for any Content or to respond to any Content.

    You agree that you will not post, distribute or share any Content on our website that is protected by copyright, trademark, patent or any other proprietary right without the express consent of the owner of such proprietary right. You further agree that your Content will not be unlawful, abusive or obscene nor will it contain any malware or computer virus that could affect our website’s operations. You will be solely liable for any Content that you make and its accuracy. We have no responsibility and assume no liability for any Content posted by you or any third-party.

    We reserve the right to terminate your ability to post on our website and to remove and/or delete any Content that we deem objectionable. You consent to such removal and/or deletion and waive any claim against us for the removal and/or deletion of your Content.

  7. Your Personal Information

    Please see our Privacy Policy to learn about how we collect, use, and share your personal information.

  8. Errors and Omissions

    Please note that our website may contain typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time, without prior notice (including after an order has been submitted). Such errors, inaccuracies or omissions may relate to product description, pricing, promotion and availability and we reserve the right to cancel or refuse any order placed based on incorrect pricing or availability information, to the extent permitted by applicable law.

    We do not undertake to update, modify or clarify information on our website, except as required by law.

  9. Refund Policy

    We do not return money after you add it on balance.

    We shall bear no responsibility for inappropriately or incorrectly transcribed results or any other results associated with your use of the service or any of its features whatsoever. No money shall be refunded in either of such cases.

  10. Advertising

    Advertising on the Website is managed and provided by third party service provider(s) whom/which we allow to provide services using the Website. We are not responsible for the content of ads.

  11. Disclaimer and Limitation of Liability

    You assume all responsibility and risk with respect to your use of our website, which is provided “as is” without warranties, representations or conditions of any kind, either express or implied, with regard to information accessed from or via our website, including without limitation, all content and materials, and functions and services provided on our website, all of which are provided without warranty of any kind, including but not limited to warranties concerning the availability, accuracy, completeness or usefulness of content or information, uninterrupted access, and any warranties of title, non-infringement, merchantability or fitness for a particular purpose. We do not warrant that our website or its functioning or the content and material of the services made available thereby will be timely, secure, uninterrupted or error-free, that defects will be corrected, or that our websites or the servers that make our website available are free of viruses or other harmful components.

    The use of our website is at your sole risk and you assume full responsibility for any costs associated with your use of our website. We will not be liable for any damages of any kind related to the use of our website.

    In no event will we, or our affiliates, our or their respective content or service providers, or any of our or their respective directors, officers, agents, contractors, suppliers or employees be liable to you for any direct, indirect, special, incidental, consequential, exemplary or punitive damages, losses or causes of action, or lost revenue, lost profits, lost business or sales, or any other type of damage, whether based in contract or tort (including negligence), strict liability or otherwise, arising from your use of, or the inability to use, or the performance of, our website or the content or material or functionality through our website, even if we are advised of the possibility of such damages.

  12. Applicable Law

    The validity, interpretation, and performance of this Agreement shall be governed in all respects by the laws of Luxembourg, without giving effect to conflicts of law principles that would result in the application of the substantive laws of another jurisdiction. The Customer hereby agrees that any action, proceeding or claim against them arising out of or relating in any way to this Agreement shall be brought and enforced in the courts of Luxembourg, Grand Duchy of Luxembourg, and irrevocably submits to such jurisdiction, which jurisdiction shall be exclusive. The Customer hereby waives any objection to such exclusive jurisdiction and that such courts represent an inconvenient forum.

  13. Governing Language

    The Parties acknowledge that this Agreement may be translated into various languages. The Parties agree that the English language version shall in all respects be the controlling version of this Agreement in case of any discrepancies.

  14. Entire Agreement

    The Terms and any documents expressly referred to in them represent the entire agreement between you and us in relation to the subject matter of the Terms and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing. Both you and we acknowledge that, in entering into these Terms, neither you nor we have relied on any representation, undertaking or promise given by the other or implied from anything said or written between you and us prior to such Terms, except as expressly stated in the Terms.

  15. Waiver

    Our failure to exercise or enforce any right or provision of the Terms will not constitute a waiver of such right or provision. A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us is effective unless it is communicated to you in writing.

  16. Severability

    If any of the provisions of the Terms are determined by any competent authority to be invalid, unlawful or unenforceable, such provision will to that extent be severed from the remaining Terms, which will continue to be valid and enforceable to the fullest extent permitted by law.

  17. Questions or Concerns

    Please send all questions, comments and feedback to us at contact@textfromtospeech.com or use the submission form.

Privacy Policy

We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information.

  1. Introduction

    We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual or individuals who is/are responsible for compliance with our privacy policy.

  2. Identifying Purposes

    We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the order process.

  3. Consent

    Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.

  4. Limiting Collection

    The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.

  5. Limiting Use, Disclosure and Retention

    Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.

  6. Accuracy

    Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

  7. Safeguarding Customer Information

    Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.

  8. Openness

    We will make information available to you about our policies and practices with respect to the management of your Personal Information.

  9. Customer Access

    Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.

  10. Handling Customer Complaints and Suggestions

    You may direct any questions or enquiries with respect to our privacy policy or our practices by contacting contact@textfromtospeech.com.

  11. Cookies

    A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience.

    Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.

  12. Other Websites

    Our website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.

  13. We have updated our privacy policy by adopting this notice to make sure that you are aware how your personal data is processed for advertising and marketing purposes and you know what rights you have with regard to your personal data used in this context. This notice supplements our privacy policy. This notice applies to your personal data collected through the website available at https://www.textfromtospeech.com and the related services (collectively, the “Website”).

    Our compliance with applicable laws

    We process your personal data for digital marketing and advertising purposes in compliance with the current applicable data protection and e-privacy laws. For example, if you are based in the State of California (US), we will comply with the California Consumer Privacy Act (CCPA); if you are a resident of the EU, we will comply with our obligations set out in the EU General Data Protection Regulation (GDPR).

    Interest-based advertising

    You may be served targeted interest-based advertisements on this Website and other websites on the Internet by the advertising networks we cooperate with. Such advertisements are generated on the basis of your use of this Website, other websites on the Internet, and the data generated by cookies installed in your browser. You can control how such advertisements are shown to you or opt-out from targeted advertising by consulting the section “Consent and opting-out from advertising and third-party marketing and sale of personal data” below.

    Selling your personal data

    We do not directly sell your personal data to third parties. However, some of your personal data, including online identifiers (e.g., cookie-generated data and IP addresses) may be used for advertising, marketing, and monetization purposes (e.g., programmatic advertising, retargeting, third-party marketing, profiling, or cross-device tracking). To make sure that you have full transparency and control over your personal data, we provide you with a possibility to manage your personal data used for such purposes as described in this notice below.

    From what sources do we obtain personal data?

    We obtain your personal data from the following categories of sources:

    • Directly from you. For example, if you submit certain personal data directly to us when registering on the Website, completing the necessary forms, concluding a contract with us, or contacting us.
    • Directly or indirectly through your activity on our Website. When you visit our Website, we automatically collect technical information about your use of the Website.
    • From third parties. We may receive information about your from third parties to whom you have previously provided your personal data.

    Types and purposes of personal data

    We regularly collect information that may be associated with you, as a natural person, or your device. We use your personal data only for specified and legitimate purposes that are listed below. In short, we will use personal data collected for advertising and marketing purposes only to provide you with the requested services, create and manage our marketing campaigns, and conduct research about our business activities. Please note that the term “personal data” does not include de-identified information about you (i.e., data that does not allow us to identify you, as a natural person, or your device in any manner). When you visit the Website, we collect certain technical information about your use of the Website and your online identifiers provided by your devices, applications, tools, and protocol. Such information may leave traces which, in particular when combined with unique identifiers and other information received by the servers, may be used to create your profile and identify you.

    Online identifiers. The online identifiers collected by us include the following personal and non-personal data: your IP address, cookie-generated data (for more information on our use of cookies, please refer to our cookie policy), ID of your device, your browser type, your operating system, activity logs, browsing history, search history, interest-related data, interactions with other websites, and other online behavior data. We use your online identifiers for analytics, marketing, and advertising purposes, namely, to:
    • Analyse what kind of users access and use the Website;
    • Examine the relevance, popularity, and engagement rate of our content;
    • Investigate and help prevent technical errors, bugs, security issues and abuse;
    • Develop and provide additional features and services;
    • Personalise the Website for your specific needs;
    • Market you our products and services;
    • Show you advertisement that you may be interested in.

    The lawful bases on which we rely when processing such personal data are ‘pursuing our legitimate business interests’ (i.e., to ensure security and analyse and promote our business) and ‘your consent’.

    Unique identifiers. When you submit your personal data to us through the Website or by communicating with us directly, it contains your unique identifiers, such as: your name, email address, birth date, education history. If you choose to login to the Website by using your social media account, your social media provider may share with us certain information about you as it is permitted by the settings of your social media account (e.g., your full name, email address, birth date, image, and list of your contacts). We use your unique identifiers to:
    • Provide you with the requested services;
    • Perform our contractual obligations;
    • Enable you to use the Website;
    • Reply to your enquiries;
    • Comply with our legal obligations; and
    • Conduct research about our business activities.

    The lawful bases on which we rely when processing such personal data are ‘performing a contract with you’ and ‘pursuing our legitimate business interests’ (i.e., to administer, analyse and promote our business).

    Geo-location data. If the functionality of the Website permits it, we may collect the physical location of your device, if it is necessary for providing our location-based services or for other legitimate purposes that you will be informed about in advance. Please note that such data will be collected only if you provide us with your prior consent. We do not collect your precise geo-location data without your prior consent or if you disable such a functionality of the Website.

    Sensitive data. When you use the Website, we do not collect special categories of personal data (“sensitive data”) from you, such as your health information, opinion about your religious and political beliefs, racial origins, membership of a professional or trade association, or information about your sexual orientation, unless you decide to provide such sensitive data to us, at your own sole discretion. Please note that the provision of sensitive data is optional and you may choose what sensitive data you would like to share. Your sensitive data will be kept in strict confidentiality. The legal basis on which we rely when processing sensitive data (if any) is ‘your consent’.

    Children. The Website should not be accessed and used by children under the age of 16. Therefore, we do not knowingly collect personal data from persons under 16.

    Aggregated and de-identified data. If we combine your non-personal data with your personal data and such a combination allows us to identify you, we will handle such aggregated data as personal data. If, for security purposes, we remove any identifiable elements from your personal and it becomes impossible to associate such data with an identified or identifiable natural person, the de-identified data will not be considered personal data and we may use it for any business purpose.

    Repurposing your personal data. We will not collect additional personal data or use your personal data for purposes that are materially different, unrelated, or incompatible with the initial purposes of your personal data specified in this notice. If we would like to re-purpose your personal data (i.e., to use it for purposes that are different than the purposes for which such personal data was initially colleccted), we will notify you in advance and, if necessary seek your consent for the new purposes.

    Failure to provide personal data. If you decide to refrain from submitting your personal data when requested, we may not be able to perform the requested operation and you may not be able to use the full functionality of the Website, receive our services, or get our response.

    Storage period

    Your personal data will be stored in our databases only as long as such personal data is necessary for its primary purpose. As soon as the data is no more necessary, you request us to delete your personal data, or you opt-out from our advertising and marketing campaigns and there is no other legal basis for storing your personal data (e.g., our legal obligations), we will delete your personal data from our systems in a secure manner. We will also put reasonable efforts to ensure that any third parties that received your personal data from us also delete it from their systems. Your non-personal data may be retained by us for as long as necessary for its purposes.

    Disclosure of personal data to third parties

    In certain instances described in this section, we disclose your personal data to third parties, if it is necessary for marketing and advertising purposes. For example, the disclosure may be necessary for
    • Enabling our third-party service providers to provide services on our behalf;
    • Complying with our contractual obligations;
    • Providing you with the requested information and services;
    • Pursuing our legitimate business interests (to administer, analyse, and promote our business);
    • Sending you relevant notifications;
    • Complying with our legal obligations;
    • Creating and implementing our marketing campaigns; and
    • Enforcing our legal rights.

    If you provide your prior consent to a specific disclosure, we may disclose your personal data to other third parties that you will be informed about before consenting.

    Safeguards that we use when disclosing your personal data to third parties. To make sure that the personal data that we disclose to third parties is safe and secure, we make sure that the recipient third party guarantees an adequate level of protection for your personal data (e.g., the recipient is a Privacy-Shield certified entity, has information security certificates, and adheres to the current data protection laws) or we conclude a data processing agreement with it that ensures such protection.

    List of third parties that may have access to your personal data. The third parties that may have access to your personal data used for marketing and advertising purposes include the entities listed at https://iabeurope.eu/vendor-list-tcf-v2-0/.

    Your Rights and Choices

    List of your rights. You have the right to control your personal data used for marketing and advertising purposes. If your personal data is not necessary for any other lawful purpose, you can ask us to:
    • Get a copy of the categories of personal data that we store;
    • Get a list of purposes for which your personal data is processed;
    • Rectify inaccurate personal data;
    • Move your personal data to another processor;
    • Delete your personal data from our systems;
    • Object and restrict processing of your personal data;
    • Withdraw your consent, if you have provided one;
    • Opt-out from marketing and advertising;
    • Get information about the sale of your personal data (if any) and opt-out from it; and
    • Process your complaint regarding your personal data.

    Consent and opting-out from advertising and third-party marketing and sale of personal data. Depending on the country where you reside, advertisements are served and third-party marketing activities are conducted on an opt-in or opt-out basis. For example:

    • If you are based in the EU, your cookie-related data will be collected only if you provide us with your opt-in consent through the cookie consent banner available on our Website. If you do not provide your consent for marketing, statistics, and other non-essential cookies, we will serve you essential (i.e., strictly necessary technical) cookies only.
    • If you are a consumer based in the State of California (US), you personal data will be collected and used for marketing purposes until you opt-out. It means that, if you wish to opt-out from the collection and use of your personal data for advertising and marketing purposes and/or sale of your personal data to third parties, you have to use any of the available CCPA opt-out tools. The description of such tools for websites and applications and further instructions can be consulted at https://www.privacyrights.info.
    • Despite your location, you can consult the universal guides powered by the Digital Advertising Alliance available at https://youradchoices.com and Network Advertising Initiative (NAI) available at https://www.networkadvertising.org. They provide you with more information and instructions on how to manage your personal data used for interest-based marketing and advertising purposes.

    Exercising your rights. If you would like to exercise any of your rights listed above, please contact us by email at contact@textfromtospeech.com and explain in detail your request. When sending your request, please make sure to provide sufficient information that allows us to reasonably verify you and properly understand, evaluate, and respond to your request. To make sure that your request is legitimate, we reserve the right to ask you for more information for verification purposes. You will receive our response by email (unless requested otherwise by you) within a reasonable timeframe but no later than 30 calendar days (if more time is reasonably necessary, we will inform you). If your right(s) cannot be exercised, we will inform you about the reasons of our denial. Your requests can be submitted free-of-charge 2 times per calendar year. If your requests are excessive, repetitive, or manifestly unfounded, we will provide you with a cost estimate before completing your request.

    Exemptions. You may not be able to exercise your rights listed above, especially the deletion of your personal data, if your personal data is necessary for any legitimate purpose, such as if we need it to:
    • Perform our contractual obligations (e.g., complete a transaction ordered by you);
    • Ensure security and safety of our business and the Website, including detecting security incidents and protecting it against malicious activities;
    • Repair errors to the Website;
    • Enforce our legal rights;
    • Comply with our legal obligations;
    • Support our internal operations; and
    • For any other purposes permitted by the applicable law.
    Please note that we regularly audit our systems and delete personal data that is not relevant for its purpose. Thus, you may not be able to exercise your rights if your personal data has been previously deleted from our systems.

    Launching a complaint with a supervisory authority. If you decide to launch a complaint about the way your personal data is processed by us, please contact us first and express your concerns - we will investigate your complaint as soon as possible. If you are not satisfied with the outcome of your complaint, you have the right to lodge a complaint with your data protection authority.

    Making requests on your behalf (authorised agents). The request to exercise your rights can be submitted to us by you personally or by a person legally authorised to act on your behalf (e.g., an individual registered with the California Secretary of State). You may also make a request on behalf of your minor child.

    Non-discrimination. If you decide to exercise any of your rights listed in this section, we will not discriminate against you. It means that we will not (i) deny any goods and services, (ii) charge you different prices, (iii) deny any discounts or benefits, (iv) impose penalties, or (v) provide you with a lower quality goods and services.

    Security measures

    In order to keep your personal data safe and secure, we implement organizational and technical information security measures. They allow us to protect your personal data from loss, misuse, falsification, unauthorised access, and disclosure. We use secured networks, strong passwords, encryption, firewalls, limited access to your personal data by our staff, and anonymization of personal data. In case a serious breach occurs, we will take reasonable measures to mitigate the breach, as required by the applicable law. Our liability for any security breach will be limited to the highest extent permitted by the applicable law.

    Contact information

    You can contact us if you have any questions about our privacy and security practices or if you would like to exercise your rights by using the following contact details:

    Email: contact@textfromtospeech.com

    Contact form: https://www.textfromtospeech.com/en/contact-us/

    This document was last updated on June 27, 2020.